REFUND POLICY

Welcome to SizePDF (https://sizepdf.com/). This refund policy applies to all products and services purchased through our website. IFLY CO., LIMITED is committed to ensuring your satisfaction. If you have any questions or concerns about our products or services, please contact our customer support team.

1. Refund Conditions

  1. 7-Day No-Questions-Asked Refund: You can request a refund for any reason within 7 days of your purchase. No questions asked. If you pay for a subscription (including 1-month subscription and 1-year subscription), you can get a refund if you request it within 7 days of your receipt. For instance, if you place an order on July 1, the deadline to request a refund should be July 7.
  2. Service Not Delivered as Promised: If we fail to deliver the service you purchased as promised, you are entitled to request a refund.
  3. Technical Issues: If you are unable to use the purchased service due to technical reasons on our part, we will issue a refund after verifying the issue.
  4. Service Cancellation: You may cancel your order and request a full refund at any time within 7 days.

2. Refund Process

  1. Submit a Refund Request: Please send an email to [email protected], including your order number, purchase date, and the reason for the refund.
  2. Review Refund Request: Our customer service team will review and process your refund request within 3 business days of receiving it.
  3. Refund Notification: Upon completion of the review, we will notify you of the refund result via email. If the refund is approved, the amount will be credited back to your original payment account within 7 business days.

3. Important Notes

  1. Refund Timing: The exact timing of the refund may vary depending on the payment method and bank processing times.
  2. Non-Refundable Situations: Refunds will not be issued in the following situations:
    • The refund request falls outside the 7-day purchase period for you.
    • Product details were not fully reviewed by you prior to ordering.
    • An incompatible version was kept by you instead of exchanged for the correct one.
    • Terms clearly state the item is non-refundable due to characteristics like customization.
    • Purchases were made through unauthorized third-party sellers by you.
    • Fraudulent transactions occurred outside of your control.
    • International shipping or region-based pricing led to unforeseen costs for you.
    • Automatic subscription renewals were declined by you after the initial term.
    • Dissatisfaction arises from a change in your needs over time.
    • Products were part of a discounted bundle or special offer for you.
  3. Abuse of Refund Policy: We reserve the right to refuse service and take further action if we detect any malicious activity or abuse of our refund policy.

4. Contact Information

If you have any questions about our refund policy or need further assistance, please contact us through the following channels:

Company Name: IFLY CO., LIMITED
Email: [email protected]

Thank you for choosing SizePDF. We look forward to providing you with high-quality services.

This refund policy is effective from the date of publication. Any changes will be posted on our website without further notice.